Riverview Credit Union Announces Promotions | News, Sports, Jobs


BELPRE — Three people from Riverview Credit Union have been promoted to leadership positions at the credit union, President and CEO Doug Ankrom announced.

Scott A. Smith has been promoted to the newly created role of senior vice president and chief experience officer. In this new role, he will oversee all aspects of the member experience, which includes managing all member-facing staff.

Smith will also contribute to Riverview’s marketing and branching strategies and community outreach efforts.

Erica M. Dodge has been promoted to senior vice president and chief loan officer. In this role, she is responsible for developing credit union lending policies and procedures and managing credit union loan compliance.

Laura D. Nelson has been promoted to senior vice president and chief operating officer. In this role, she is responsible for managing Riverview’s accounting and operations areas, including its electronic banking and human resources.

“Scott, Erica and Laura have been integral to our growth and success over the past few years,” Ankrom said. “Their dedication to serving our member-owners has resulted in increased loans, growth in new members and the expansion of our products and services. We are thrilled to see each of them continue to contribute to our vision of being our members’ lifelong financial partner of choice.

Smith joined Riverview in 2019, with nearly 30 years in the financial services industry. He has served the Mid-Ohio Valley community in various service clubs and activities, including currently serving on the board of the Ohio Valley Christian Youth Camp.

Dodge joined Riverview in 2008 and has held senior positions including Chief Loan Officer since 2019. Under his leadership, Riverview’s annual loan production grew from $8.4 million in 2014 to over $55 million. dollars in 2021.

Nelson joined Riverview in 2011 after serving in senior roles within credit union operations, including Chief Operating Officer since 2019. She is also responsible for Riverview’s Bank Secrecy Act.

Ankrom also announced the promotion of Eric R. Cooper and Ryan E. Garrison to the newly created position of Senior Member Solutions Officer.

In their new role, they will provide leadership for member services and help oversee day-to-day branch operations.

Cooper joined Riverview in February 2021 with over 20 years of experience in the financial services industry. He is active in the community, including currently supporting Waterford Boy Scout Troop 222. Cooper works out of the Marietta Riverview office located at 39 Acme St.

Garrison joined Riverview in September 2021 after nearly seven years in the financial services industry. He is active in the local community, including currently serving on the board of directors of the Belpre region chamber of commerce. Garrison works out of Riverview’s Belpre office located at 403 Main Street.

“Eric and Ryan have quickly become valued members of our Member Solutions team, where they help members with their financial needs,” Ankrom said. “We are fortunate to have such high quality individuals taking on leadership roles on our team and know that they are committed to providing a top-notch experience for our members.”




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